1. Wishes & choices
Share existing plans, traditions, and burial or cremation wishes. Ask for written prices and confirm the location before announcing a service.
Explore your optionsIMMEDIATE FUNERAL HELP · LONG ISLAND & NYC
When someone dies, take one step at a time.
If it’s hard to think clearly, you’re not alone. You don’t need to work out every detail right now. Let’s start with what you need in this moment.
Is writing easier right now?Send a request for helpRequest a callbackFor urgent help, please call. A form does not confirm a transfer or guarantee a response time.
Veronica, Amanda & our teamHere to listen and help you find your way.
You don’t need to have all the answers.First, the right care.
For a medical emergency or an unexpected death outside professional care, call 911. For an expected death under hospice care, follow the care plan and call the hospice team.
LET’S START WHERE YOU ARE
What’s happening right now?
The first person to contact depends on the situation. Choose the closest match.
Choose a situation to see the next steps.
You can change your selection at any time. No information is submitted.
YOUR FIRST CONVERSATION
You can ask for help before you have the paperwork.
Share what you know. We can talk through the rest together. If it helps, ask someone you trust to sit with you during the call.
“Someone in my family has died. They are at ____. The team helping us is ____. What should we do next?”
It can be as simple as that.
(516) 610-0963Have nearby, if you can
0 of 4 gathered. It’s okay if something is missing.
This checklist is not saved or sent. Keep Social Security numbers and private documents out of general website forms.
ROOM TO TAKE A BREATH
Some decisions can wait.
You don’t need to choose flowers, music, or write an obituary before the first call. Ask what needs attention now and what you can decide later, based on your situation and traditions.
Tell us if you need an interpreter, accessibility arrangements, or time to speak with family. Your questions and your budget matter.
WHEN YOU’RE READY
The next few days, in smaller pieces.
IT’S OKAY TO TALK ABOUT MONEY
A meaningful goodbye isn’t measured by its cost.
Learn who may pay, which assistance to check, and what to ask before agreeing to a payment plan or loan.
There is no single way to feel.
You may feel sadness, exhaustion, relief, confusion, or several things at once. You don’t need to explain it all. A trusted person, your hospice team, or a bereavement professional can offer support.
Read at your own paceSources & further guidance
General guidance reviewed November 8, 2026. Follow the instructions of the medical team and any responding authorities.
MJHS · The moment of deathHospice Foundation of America · When death happens at homeNew York State · Arranging a funeralSocial Security · When someone dies